Policies
Terms of Service
All purchases made from SEA.LAM Archive are subject to the following terms and conditions:
Unless otherwise stated, all garments are second-hand, and therefore show signs of wear. Please see the pictures and description of the garment to understand any defects and wear that may be present. If you have any questions about the condition of a garment, please contact SEA.LAM Archive before purchasing.
Due to the nature of second-hand garments, and the variety of brands we stock, there may be variance in the tagged size of a garment, and the true fit. We attempt to provide measurements on every garment to help understand the true fit of the garment. Please note that these messurements are un-official, although we try our best to acurately document the size of a garment. If you have any questions about the size of a garment, please contact SEA.LAM Archive before purchasing.
We attempt to edit and process our pictures of garments to match as close as possible to how the garment looks in person. However, the true colour/texture of a garment may vary by the colour/texture displayed in the photos due to variences in display screen, lighting environment or other discrepancies.
Privacy Policy
This privacy policy applies to SEA.LAM Archive.
Your privacy is important to SEA.LAM Archive, and any information collected whilst operating SEA.LAM Archive is respected. Any personally identifiable information you may provide is protected.
SEA.LAM Archive follows all commercial guidance on information gathering and storage, to keep your information as secure and safe as possible.
Like most website operators, SEA.LAM Archive collects non-personally identifying information that web-browsers and servers make available, such as browser type, language, reffering site, date and time of each visit. This information helps us understand how visitors use the website.
The amount and type of information gathered depends on the nature of the interaction with the website. To fulfil a purchase, we may ask for personally identifiable information such as name, delivery and billing address, and contact information. This information is also useful to prevent risk or fraud.
External sites that are linked via SEA.LAM Archive are operated by third-parties. If you click a third-party link, you will be directed to their site. We advise that you review the privacy policy and terms and conditions of every website you visit. SEA.LAM Archive has no control or responsibility over the content, privacy policy or pratices of any third-party sites or servies.
If you have any questions about our privacy policy, please contact SEA.LAM Archive before purchasing.
Shipping Policy
We aim to dispatch all orders within 48 hours of submission. In the rare circumstance that this is not possible, the customer will be notified via email.
All orders are dispatched with tracked services, and tracking for your order will be provided via email.
All orders are dispatched with full insurance. In the rare circumstance that a shipment is damaged or lost in transit, an appropriate refund will be issued once the courier has provided confirmation of such occurance.
We are required by law to provide the actual purchase value of any internationl purchases on the customs documents. We unfortunately cannot alter the purchase value, or mark the item as “gift”.
All international orders are DDU. The recipient is responsible for any duties and taxes that may be charged. Where possible, we will split any international orders with multiple items into multiple packages, in the aim to avoid duties and taxes.
Return and Refund Policy
As a small independant store, SEA.LAM Archive does not accept returns. As all items are sold as one off products, all sales are final.
Returns are only accepted under exceptional circumstaces, which could not have been avoided by the customer. Should this be the case, please contact SEA.LAM Archive via email for a resolution.
Items can be returned for an exchange or store credit, within 14 days of the purchase. In the case of an exchange, if the exchanged item costs more than the origional item, then we require the customer to pay the remaining balance. Return shipping is the customers liability.
If a return is accepted, the item must be returned in the origional packaging, in unopened condition, with all inclusions in the parcel returned alognside the purchased item. The cost of shipping will not be refunded from the origional purchase. Return shipping is the customers liability.
If you have any questions about our returns, exchanges and refunds policy, please contact SEA.LAM Archive before purchasing.
Contact: info@sealamarchive.com
Instagram: @sea.lam.archive