You can view our Trust Pilot page here.
If you have purchased from us before, and where happy with the sercive we provided, we kindly ask that you take the time to leave us a review on Trust Pilot, as this greatly helps us. You can find the link to leave us a review here. Thank you!
For rental inquires please contact us via email (email@example.com) or Instagram (@sea.lam.archive) message.
Some items in the archive may not be available for people we have not worked with before due to how delicate they are, however, once we have built up a good relationship, all items will be available, we will advise which few pieces this applies to when inquiries are made.
Rental costs are around 5-10% of the market value of the item (varies per item), and deposits may be required. If you do not have the budget to facilitate these costs, don’t be afraid to pitch your project to us and we can waive these costs, however, for established publications we cannot waive these costs.
We can arrange pickup, drop off or collection 24/7 within London.
Please be prepared to show references regarding past pulls/rental when inquiring.
We stock both brand new products, working with designers, and secondhand products which we have sourced and curated. Should any brands/designers want to work with us, please reach out via email (firstname.lastname@example.org). If a product is brand new, this will be stated in the description.
As a small independent shop, Sea.Lam Archive does not accept returns, exchanges or any form of refunds. All sales are final. These terms can only be exempt under exceptional circumstances which could not have been avoided by the customer, in which case the customer can reach out via email (email@example.com). Should an item arrive damaged, or be lost in transit, we may offer a return, partial refund or full refund.
Should a customer have any questions about an item stocked, please reach out to us via email (firstname.lastname@example.org) or Instagram (@sea.lam.archive) message and we will be happy to answer any questions.
We take both PayPal and credit card (through Stripe) to ensure protection for both buyer and seller within the transaction.
All orders will be charged immediately once the order has been submitted.
Sea.Lam Archive accepts payment via credit cards and PayPal, both of which are the most common used for online purchases. Sea.Lam Archive strictly follows UK payment processors' selling guidelines, ensuring that both the customer and Sea.Lam Archive are fully protected under their security and fraud protection policies.
All orders within the United Kingdom will be shipped via royal mail signed for services or royal mail tracked services.
International orders will be shipped via royal mail tracked services unless unavailable in which case it shall be shipped via royal mail signed for services. For large value or for significantly heavy weight orders an alternate tracked service may be used rather than a royal mail service due to royal mail's restrictions. Shipping providers may vary due to rare circumstances.
Items will be dispatched within the following 3 working days after the order has been submitted, in the rare circumstance that this is not possible the customer will be notified.
Under normal circumstances, in the mainland of the United Kingdom, items can be expected to arrive within 7 working days from dispatch.
Under normal circumstances international orders can be expected to arrive within 14 working days granted that processing at customs facilities within the customer's country is prompt.
All items are sent completely insured. In the rare occurrence that a shipment has been damaged or lost in transit an appropriate refund will be issued once the shipping provider has provided confirmation of such occurrence.
RETURN / REFUND / EXCHANGE
As a small independent shop, Sea.Lam Archive does not accept returns, exchanges or any form of refunds. All sales are final. These terms can only be exempt under exceptional circumstances which could not have been avoided by the customer, in which case the customer can reach out via email (email@example.com).
If any section of the “terms and conditions” page requires further clarification, customers must reach out prior to purchasing on Sea.Lam Archive, through email to firstname.lastname@example.org.
Like most website operators, Sea.Lam Archive collects non-personally identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Collecting non-personally identifying information helps to understand how visitors use this website. From time to time, non-personally identifying information in the aggregate may be released, e.g. by publishing a report on trends in the usage of this website. potentially personally identifying information is also collected like internet protocol (ip) addresses of visitors and for those sending messages on https://sealamarchive.com/. Visitor ip addresses are only disclosed under certain circumstances and discloses personally identifying information as described below.
Personally, identifying information can be gathered of certain visitors that choose to interact with this website in ways that must require gathering personally identifying information. The amount and type of information that is gathered depends on the nature of the interaction. For example, visitors who fulfil a purchase may be asked at https://sealamarchive.com/ to provide a name and email address. Order information is collected to fulfil any orders placed through the site (this includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). This order information is also useful to prevent risk or fraud and give you as much information as possible relating to this online store. It is also possible to send you emails if you have abandoned checkout.
The security of your personal information is very important but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While striving to use commercially acceptable means to protect your personal information, there can be no guarantee of its absolute security.
Aggregated statistics may be collected about the behaviour of visitors to its website. This information may be given publicly or provided to others. However, your personally identifying information will not be disclosed.
TERMS OF SERVICE
All sales on Sea.Lam Archive (https://sealamarchive.com/) are subject strictly to the following terms and conditions:
All items are guaranteed to be authentic.
All items are second hand (unless specified in the description) and often vintage therefore may feature notable signs of wear, which will be noted in the description or shown in the images. Minor flaws and general wearing are to be expected on items from Sea.Lam Archive and this may not be stated in all descriptions or images. If you are concerned and need to clarify an item's condition more thoroughly, feel free to reach out via email to email@example.com
Since Sea.Lam Archive houses many items from various brands operating all over the world, creating garments uniquely for various types of people, the items on Sea.Lam Archive may fit differently to the tagged size of the product. On the majority of products the measurements will be provided, however, if they are not, please contact via email (firstname.lastname@example.org) for measurements to be provided. It must be noted that any statements on how the items fit are based on opinion and may differ to customer opinion. More measurements and more accuracy can be provided if requested through email (email@example.com). It is the customers responsibility to ensure that an item fits to their preference and Sea.Lam Archive will be happy to help prior to purchase.
Sea.Lam Archive attempts to edit and process photos of the items to match as close as possible to how the items look in person. However, the true colours / textures of items may vary from the colours / textures observed by customers due to the following reasons: different display screens are calibrated differently, the items were photographed in specific studio lighting environments or other discrepancies.
Items may be packaged using reused materials to reduce plastic waste.